Digital Banking Security for Businesses

Online and mobile capabilities have created countless new opportunities for businesses. And at NBT Bank, we're committed to helping you safely take advantage of those opportunities. You can start with a few tips and strategies on how to protect your business online and mobile devices. Click the headings below for more.

Be wary of anyone asking for your login IDs and passwords. Protect your NBT Bank accounts by keeping your Digital Banking login credentials private.

Always be careful when choosing a password for online or mobile banking practices. You should avoid using the same password for multiple accounts. Create strong passwords that aren't tied to personal information. The most secure passwords include a combination of letters, numbers and special characters. You should change your passwords on a regular basis.

Be sure to keep your anti-virus and firewall software up to date on your computer. Make sure that you are cautious of offers for "free" anti-virus software. Always choose your software from a reputable company that will update regularly.

Be sure to initiate online transactions via dual control. Payroll ACH or wire transactions can be set up to require a user level and supervisory level authority. This will help provide additional online security controls. Please see our Cybersecurity Best Practices for more tips.

Mobile devices offer convenience, but they also create cybersecurity risks. Fraudsters are increasing their capacity to steal sensitive information from smart phones and use it for malicious purposes.

Staying safe online means more than following tech trends. Protect your device and personal information.

Tips to Help You and Your Business Stay Protected:

Use the passcode lock on your smart phone and other devices. This will make it more difficult for thieves to access your information if your device is lost or stolen.
Never let someone you don't know use your mobile device.
Log out completely when you finish a mobile banking session.
Take advantage of all mobile banking alerts to monitor account activity while on the go.
Install mobile security software to protect your phone from malware and other threats.
Use caution when downloading apps. Apps can contain malicious software, worms and viruses. Beware of apps that ask for unnecessary "permissions."
Download updates for your phone and mobile apps so you have the most up to date security features.
Avoid storing sensitive information like passwords or a Social Security number on your mobile device.
Wipe your mobile device before you donate, sell or trade it using specialized software or using the manufacturer's recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen.
Beware of mobile phishing. Any ads, not from your security provider, claiming that your device is infected are likely a phishing attempt.
Watch out for public Wi-Fi. Public connections aren't very secure, so don't perform banking transactions on a public network. If you need to access your account, try disabling the Wi-Fi and switching to your mobile network.
Report any suspected fraud to reportfraud@nbtbank.com.
Stay up to date on the latest fraud alerts by visiting the NBT Bank Fraud Information Center.